Help center

We are a professional Packaging & Printing company with more than 20 years of experience, we have a high reputation in China Packaging industry and become Packaging & Printing No.1 on Alibaba. We have our own factories and at the same time in deep cooperation with a large number of Packaging factories, so for a large range of items, we can provide even cheaper prices than you buy directly from factory. The most important thing is that we have a professional team to provide you more professional service.

Yes, we have BSCI and ICTI factory audit reports available. If you require only the reports, we can provide them promptly. However, if a full inspection process is needed, the cost and preparation time will depend on your specific requirements. Our factory has successfully passed the BSCI audit, and we warmly welcome you to visit us anytime to see our operations firsthand.

Our main markets include Europe, America, Japan, and South America, but we serve customers worldwide and offer products with the necessary certifications for various regions. We have successfully sold this item to your country, receiving excellent feedback and repeat orders from satisfied customers. Our key advantage lies in protecting customer interests with a professional QC team that ensures top-quality products before shipping, backed by our global market expertise and strong customer relationships.

We attend Carton Fair, HongKong Fair, Yiwu Fair, Spielwarenmesse Nürnberg etc.

We Mainly sell Packaging Printing, Clothing Accessories, Promotional Gifts. Actually since we have high reputation in shipping、clothing、jewelry industry and deep cooperate with many different factories, so can offer superior products in many kinds of Packaging Printing.

Of course! We’re delighted to provide a free sample to support our first collaboration.We kindly request you to pay the corresponding freight charges, but rest assured, the sample cost will be fully refunded once your order is placed. We appreciate your understanding and look forward to working with you!

Thank you very much for your kind support. Please understand that we cannot compete solely on offering the lowest prices on platforms like Amazon or eBay, as those sellers are often not long-term players. As business partners, our goal should be to support each other’s growth while ensuring reasonable profits for sustainability.

Currently, our profit margin is only 3-4%, and we are unable to offer further discounts. (However, if you have a specific percentage in mind, we can discuss how much of this 3-4% margin we can allocate for you.) Please trust that the business environment in China has become increasingly competitive. If you can support us on pricing now, I firmly believe I will find a way to reciprocate when you need assistance in the future.

Hello, we ensure thorough quality control throughout the production process. Our team conducts spot checks during production and a second inspection before warehousing. Only products that meet our strict quality standards are shipped. If any quality issues are identified upon arrival, we will fully cooperate to resolve them. However, we do not accept returns for products without quality issues. Thank you for your understanding!

Here are our FOB price. All the prices in the lists are subject to our final confirmation.In General, our prices are given on a FOB basis.Of course, if you need the factory price, we can also update the factory price for your reference immediately.

we usually need 7-10 working days for delivrey time, but if you have any special or urgent order, I will try help to apply for a top urgent order with faster delivery time for you, my friend.

Yes， just tell us the QTY & address and we can check the freight for you and help to offer door to door delivery.

In addition to some unavoidable factors, we will definitely deliver the goods within the specified delivery time. The transportation time is provided by the freight forwarding company for reference only. However, we will follow up the progress of goods transportation every day, so that you can receive the goods as soon as possible

We typically deliver within 15 days after confirming your order, depending on the quantity and customization required. Expedited shipping options are also available for urgent orders.

Shipping costs vary based on the destination, order size, and shipping method. We will provide a detailed quote before finalizing your order.

All products are carefully inspected and securely packed to minimize damage during transit. For fragile items, we use protective materials like bubble bags for added safety.

If you encounter any issues with your shipment, please contact our support team immediately. We will work with you to resolve the issue promptly and ensure customer satisfaction.

Yes, would you please show me your design and request, so that I can check if the design is okay and I will get the best price for you.

Our MOQ is 300 pieces or 3 cartons per item. However, if you have special requirements for a lower quantity, we’re happy to assist. Additionally, ordering in larger quantities allows for a more competitive unit price. Let us know how we can support your needs!

Would you please let us know the specific requirements and quantity of your order?
And if you will follow the original design of our factory or re-customize it?
We will quote you the best price according to your specific requirements and the quantity of your order.

You are really a professional buyer, normally we will arrange the first quality inspection when the goods are 50% complete, the second quality inspection when the goods are 50% complete, and the last inspection after the Mass goods done. We will update the photos and videos for you each quality inspection then you will know your Goods status and progress.

Our dedicated customer service team is here to resolve any complaints quickly and professionally. You can contact us through email, phone, or chat with your order details, and we will address your concerns within 24 hours.

Returns and exchanges are handled on a case-by-case basis, focusing on defective items. For issues unrelated to quality, we may accept returns with prior approval, but restocking fees and shipping costs may apply. Contact us to discuss your specific situation.

Yes, we value long-term partnerships. For bulk orders, we provide tailored after-sales support, including periodic follow-ups, quality assurance on repeat orders, and dedicated account managers to ensure smooth operations.

You can reach us via email, phone, or our website’s contact form. Our team is available to assist you during business hours, and we aim to respond to all inquiries within one business day.